Your phone rings. The order lands in the kitchen.
Harbor Brands LLC builds AI phone assistants for independent restaurants. They answer the call, take the order, read it back, and print a clean ticket for the kitchen.
PHONE ORDER
Total confirmed out loud.
From a phone call to a ticket in three steps
Customers order the way they always have. Nobody has to press a button or learn a new app.
- 1
The customer calls
The assistant picks up right away and talks like a counter person. Sizes, flavors, combos and changes are all part of the conversation.
- 2
The order is read back
Before anything is sent, the assistant confirms each item, the total and the pickup time out loud.
- 3
The kitchen gets a ticket
A clean ticket prints with the customer's name, the items and the pickup time.
Built for a real restaurant phone
Menus are messy and callers are in a hurry. The assistant is set up around your menu, not a generic one.
- Knows your menuSizes, piece counts, combos, flavors and the nicknames customers actually use.
- Asks what it needs toIf a customer says “wings,” it asks how many and which flavor before moving on.
- Sets pickup timesThe owner chooses what the assistant promises, like 15 minutes or 20 to 25.
- Hands off to a personWhen a call needs a human, it transfers to the store.
- Texts only with permissionCoupons and specials go to customers who said yes on the call. STOP ends it.
Change the menu without texting us
Out of an item in the middle of a rush? Type it the way you would say it. Prices and pickup times work the same way, and every change can be undone.
Quick change
Example from the owner page
Text offers are always opt-in
Customers are asked on the call, near the end, after their order is placed. Only a clear yes signs them up. They can reply STOP at any time and they are removed for good.
You can read the exact wording on the opt-in page, the SMS terms and the privacy policy.
Want this for your restaurant?
Tell us about your menu and your phone line. We will tell you what it would take.
Email usOr call (219) 238-7788.
Harbor Brands LLC, 430 E 162ND ST - SUITE 148, South Holland, IL, 60473, USA